FAQ

  • Are you insured and bonded?

    Yes, all of our staff are fully bonded and insured for your peace of mind.

  • Do you bring your own cleaning supplies?

    Yes, we provide professional-grade, eco-friendly products and all necessary equipment.

  • How do I get a quote?

    You can request a free, customized quote through our website, by phone, or by email.

  • Do I need to be present during the cleaning?

    No. Many of our clients provide secure access, and our trusted team handles the rest.

  • Are your cleaners trained in medical-grade sanitation?

    Yes, our staff are trained in OSHA standards, infection control, and proper sanitization protocols for healthcare environments.

  • Do you follow HIPAA guidelines?

    While we do not handle patient records directly, we follow HIPAA-safe practices to ensure patient confidentiality.

  • What makes your residential cleaning different from standard maid services?

    We provide white-glove service with meticulous attention to detail, tailored to the needs of high-end homes.

  • Can you accommodate special requests?

    Yes. From delicate surfaces to custom scheduling, we design a cleaning plan that fits your lifestyle.

  • Do you use eco-friendly products?

    Yes, we offer high-quality, non-toxic, eco-friendly products that are safe for children and pets.

  • What types of commercial properties do you clean?

    We service medical facilities, offices, retail spaces, warehouses, mid-term rentals & apartment complexes.

  • Do you offer move-out/make-ready cleans?

    Yes. We specialize in turnover cleaning for property managers, landlords & realtors to prepare units for new tenants.

  • Can you help with warehouse organizing?

    Yes. In addition to cleaning, we provide organizing solutions to keep inventory spaces clear and efficient.

  • How do I book a cleaning?

    Simply fill out our contact form or call us to schedule a consultation.

  • What forms of payment do you accept?

    We accept credit cards, cash, check, Zelle, and business invoicing for commercial accounts.

  • Can I set up recurring service?

    Yes. We offer daily, weekly, bi-weekly, and monthly recurring services.